Customer Support Manager
FULLTIME
Customer Support Manager - Bankstown Terrace
CBD, Inner West & Eastern Suburbs
At Opal HealthCare, we know that companies don’t succeed, people do.
We work to provide opportunities for a rewarding and meaningful career, and we are always living and breathing our purpose to bring joy to those we care for. In joining Opal, you will have access to a range of benefits including:
- Work/life balance – full time role with Monday to Friday hours
- Leadership Opportunity – manage your on team and department
- Career Progression and Development Pathways – we have developed a number of internal leadership courses, as well as mapped pathways to leadership and management roles across all of Opal!
- Ongoing growth and learning – gain access to the Opal Healthcare Academy and Opal Scholarships for further study – you could be offered a package valued at up to $15,000 over a period of 3 years to elevate your career
- Employee Referral Program – earn bonuses for inviting your friends to work with us, with no limit on the number of referrals you can make
- 101 locations across Australia – we are one of Australia’s largest Residential Aged Care Providers and operate in 5 states. If you need to relocate or wish to transfer between Care Communities for career progression, we can support you
Role requirements and responsibilities:
- Experience in Sales/Administration roles (Aged Care Preferred)
- Management of customer enquiries, conduction of site tours
- Management of sales pipeline to improve conversion rates
- Implementing sales programs to improve uptake of additional services
- Monitoring service standards and customer feedback
- Reception and other administration duties where required
Please note all applicants must be willing to complete a pre-employment medical, police clearance and NDIS worker’s clearance.
Advertised: AUS Eastern Standard Time
Applications close:
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