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Administration Officer, Customer Support Manager

Relief Customer Support Manager - WA

CBD, Inner & Western Suburbs, Eastern Suburbs Perth, Fremantle & Southern Suburbs, Northern Suburbs & Joondalup, Rockingham & Kwinana

At Opal HealthCare, we know that companies don’t succeed; people do. 

About the role:

This exciting opportunity is for a passionate individual with customer service experience who enjoys working in a fast-paced environment. This a Full-time role actively supporting Opal’s 10 Care Communities across WA, working alongside the Care Community-based Customer Support Managers, and Administration Officers.

If you enjoy travelling and working in a busy and fast paced environment, while passionate about growing your career in aged care, this is the perfect opportunity for you!

Role requirements and responsibilities:

  • Roving role covering the WA region.
  • Permanent Full-time position. 
  • $70k - $90k (inclusive of 11% super) dependent on experience level. 
  • Experience in Administration roles (Aged Care Preferred)
  • Management of customer enquiries, conduction of site tours
  • Management of rostering for all staff in the Care Community
  • Assisting with processing of fortnightly staff payroll
  • Accounts payable and receivable processing, petty cash and invoicing
  • Assisting with client services and general enquiries
  • Assistance with recruitment processes including drafting employment contracts
  • Reception and other administration duties where required

We work to provide opportunities for a rewarding and meaningful career, and we are always living and breathing our purpose to bring joy to those we care for. 

As a valued Team Member of Opal HealthCare, you can expect the following:

  • Work / life balance with flexible work hours and locations.  
  • Refer a friend payments of up to $5,000
  • Scholarship opportunities of up to $15,000
  • National secondment opportunities to diversify your experience   
  • Sector leading training, systems & innovation
  • Dedicated career development programs to build and accelerate your career - such as Nurse Graduate programs, Emerging Leadership Programs, Senior Leaders programs and more via our very own Opal Healthcare Academy

Please note all applicants must be willing to complete a pre-employment medical, police clearance and NDIS worker’s clearance.  

Advertised: W. Australia Standard Time
Applications close: W. Australia Standard Time

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